Primulas provides perimeter protection of critical installations, using a set of buried sensors providing continuous monitoring and surveillance of an area of interest when detecting vibrations in the ground.
As a UX designer, my mission was to design a CCTV system to be used by personnel in Mexican Federal jail facilities.
Learning the functionality of the system, components and acquiring familiarity with the work environment as well as work-flows and maintenance processes in the the jail facilities.
Belongs to the federal police
Does not receive training on this system
They have a deep understanding of the facility and its surroundings
Once a breach is detected they need to identify the reference of location and to operate it with different systems
Upon a breach, there is a need to investigate past events as well
There are also false alarms
The shift is consisted out of 30 guards and one shift-manager. The control room has 2 tables, each of them has a row of 6 terminals on each.
Normally the system is unmanned, only when an event occurs
They need to fill report when the shift ends
Belongs to the prison authority
Go thru extent training - both on the tech side and on the monitoring side
The sole owner of all maintenance of this system
Every change and action require authentication
The system is not manned around the clock, so the incoming alarm has both visual and vocal indications.
As a guard, I can see each event both on the map to find GEO reference or in the list where all events are prioritized by severity.
The map display consists of different layers, so I can adjust the level of fidelity: show or hide regions, see only terrain, only jail map or both
When further investigation is required, I can enter the region screen to look for repeating patterns between current and past events.
I can open the timeline of the region and investigate the development of each event.
As a technician, I can switch to maintenance mode and see an inventory of nodes and sensors in each region. The components are also represented in the map for easy locating each one.
Then I can open a component details screen for inspection and initiate maintenance actions from there.